Effective date:
This Privacy Policy explains what information Overdoors of Florida, Inc ("we," "us," or "our") collects when you use this website or contact us, why we collect it, and the choices you have. If you have questions, call or text us at (239) 643-7612 or email info@overdoorsofflorida.com.
Information we collect
When you submit our free-quote or contact form, we collect the details you provide: your name, phone number, email address, the service you need, and any message you write.
When you check the text-message consent box, we record that choice, including whether you agreed, the wording shown to you, and the date and time.
Like most websites, our server automatically records basic technical information with each submission, such as your IP address, browser type and a timestamp. We use it to prevent spam and abuse.
If you arrive at our website by clicking one of our ads, we record the ad-click details that come with your visit (for example, a click ID and campaign tags). These are stored in your browser and attached to your request, so we can tell which of our ads are actually helping customers find us.
How we use your information
We use your information to:
- respond to you and give you a quote
- schedule and perform the work you ask for
- communicate with you about that work
- keep normal business records
- measure and improve our advertising
- improve our website
We do not use it for anything unrelated to serving you.
Text messages
If you opt in, we may text you about your request, for example to confirm a quote or arrange a visit. Opting in is never required to hire us. Reply STOP at any time to stop receiving texts. See our SMS Terms for the full details.
How we share your information
We do not sell your information.
We share it only with the service providers that help us run our business:
- our website host
- the email-delivery service that sends your request to our team
- our marketing agency, which manages our website and advertising and receives a copy of new requests so it can make sure none are missed
These providers may use your information only to provide their services to us.
Google advertising and analytics. This website uses Google Analytics and Google Ads conversion tracking. When you submit our form, a hashed (scrambled) version of your email address and phone number may be shared with Google so it can measure whether our ads led to your request ("enhanced conversions"). Google receives the hashed values, not the readable details. Google handles this information under its own privacy policy.
We may also disclose information if required by law, to protect our rights, safety or property, or as part of a sale or transfer of our business.
Cookies, analytics and advertising
This website uses cookies and similar technologies from Google Analytics and Google Ads to understand how the site is used and to measure how our ads perform. These tools may record the pages you view, your approximate location, your device type, how you arrived at the site, and whether you contacted us.
You can control or clear cookies in your browser settings. You can also limit personalized ads through Google's Ad Settings (adssettings.google.com) or the Digital Advertising Alliance (optout.aboutads.info).
How long we keep it
We keep your information as long as needed to serve you and to maintain reasonable business and legal records. After that, we delete or anonymize it.
Your choices
Reply STOP to any text message to opt out. You can ask us to review, update or delete the information you've given us by calling (239) 643-7612 or emailing info@overdoorsofflorida.com.
Children
This website and our services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The "Effective" date above shows when it last changed.
Contact us
Overdoors of Florida, Inc · Naples, FL · (239) 643-7612 · info@overdoorsofflorida.com